The year 2024 has witnessed a troubling increase in lapses
in several high-stakes examinations in India, including the National
Eligibility cum Entrance Test for undergraduates (NEET UG), University Grants
Commission National Eligibility Test (UGC NET) and Common University Entrance
Test (CUET). These lapses have exposed significant weaknesses in the
examination framework and have had wide-ranging effects on various stakeholders
within the education system, particularly the students.
Reports of paper leaks for the NEET UG exam emerged from
multiple states, such as Bihar and Uttar Pradesh, where the question papers
were allegedly circulated hours before the exam. Additionally, numerous
technical glitches like delays due to server failures and issues with biometric
verification systems were also reported. The UGC NET, a pivotal exam for
determining eligibility for lectureship and research fellowships, also
encountered significant problems. The transition to an entirely offline format did
not go smoothly. Additionally, paper leak reports also emerged. Similarly, the
CUET for undergraduate admissions faced numerous challenges. There were
multiple reports of mismanagement, including incorrect allocation of
examination centres, last-minute changes in schedules, and errors in the
question papers.
These recurring issues can be attributed to several
underlying causes. A significant factor is the technological inadequacy within
the examination infrastructure. The rapid shift towards digital and
computer-based testing has not been matched by corresponding upgrades in
technology and cybersecurity measures. Many examination centres are
ill-equipped to handle the technological demands, leading to frequent server
crashes and software failures. The personnel managing these systems often lack
proper training, which exacerbates the situation.
Administrative inefficiencies also play a crucial role in
these lapses. The centralised management of these examinations often results in
miscommunication and poor coordination at the local level. This can lead to
delays in issuing admit cards, incorrect centre allocations, and other
logistical issues. Additionally, bureaucratic delays and the lack of
accountability among officials contribute to the inefficiencies, further
complicating the administration of these exams.
Corruption and malpractices are other critical issues. The
lucrative nature of these high-stakes exams makes them a target for
unscrupulous elements. Incidents of bribery, involvement of organised crime in
paper leaks, and the use of unfair means by candidates compromise the integrity
of the examination process. Such practices not only undermine the merit
principle but also erode public trust in the education system.
The impact of these lapses on stakeholders is profound and
multifaceted. Students, who are the primary stakeholders, suffer the most. The
stress and uncertainty caused by examination malpractices and administrative
lapses can have severe psychological effects. The pressure to perform in an
unfair and unreliable system can lead to anxiety, depression, and, in extreme
cases, suicidal tendencies. The credibility of their hard work and achievements
is called into question, leading to demotivation and disillusionment. Parents,
who invest significant emotional and financial resources in their children's
education, are also deeply affected. The financial burden of repeated exams,
additional coaching, and potential legal fees in case of disputes is
substantial. Regulatory bodies overseeing these examinations face immense
pressure to maintain the integrity and credibility of the examination process.
The recurring lapses highlight the inadequacies in the current regulatory
framework and the need for comprehensive reforms. These bodies are tasked with
the difficult job of restoring public trust while ensuring that future
examinations are conducted smoothly and fairly. The pressure to implement
technological advancements, improve administrative processes, and curb corruption
is immense.
Addressing these challenges requires a comprehensive
approach. Strengthening technological infrastructure is paramount. This
involves upgrading hardware and software systems and ensuring robust
cybersecurity measures to prevent leaks and other malpractices. Regular audits
and stress tests of the systems can help identify and rectify vulnerabilities.
Training and capacity-building for personnel managing these systems are equally
important to ensure they can effectively handle technical issues as they arise.
Administrative reforms are also necessary. Decentralising
certain aspects of the examination process can improve efficiency and
accountability. Establishing clear protocols and guidelines, along with regular
training for administrative staff, can help minimise errors and improve the
overall management of examinations. Introducing more transparency in the
allocation of examination centres and the issuance of admit cards can also help
reduce confusion and errors.
Combating corruption requires a robust regulatory framework
and stringent enforcement of anti-corruption measures. This involves not only
punishing those involved in malpractices but also implementing preventive
measures such as enhanced monitoring, stricter verification processes, and the
use of advanced technologies like blockchain for secure and tamper-proof
record-keeping.
Ensuring the psychological well-being of students is another
critical aspect. Providing counselling services and support systems for
students can help them cope with the stress and anxiety associated with these
lapses. Educating students and parents about available resources and
encouraging a healthy dialogue about mental health can mitigate the adverse
effects of examination-related stress.
(Email: vkmalout@gmail.com)
